Privacy Policy

Privacy Policy

Introduction

Welcome to https://pigeon-proof-bird-feeders.feedersandmore.co.uk (hereafter referred to as “Pigeon Proof Bird Feeders,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party applications, sites, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you create an account and use our applications or services as an authorized user.
  • During your visits to our websites linked to this privacy policy.
  • When you receive communications from us, including emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and personalize our services:

  1. Account Information: Details related to your user account creation and management, such as username, email address, and password hashes.
  2. Payment Information: Data needed for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Your financial records may be stored securely for accounting and auditing purposes.
  4. Purchase Information: Details about products or services you’ve purchased from us, including order history and transaction logs.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data (with user consent).
  6. Location Data: If you choose to share it, we may collect information about your geographical location.
  7. Feedback and Reviews: Your comments, suggestions, and product reviews help us improve our services.
  8. Social Media Information: We may collect data from social media platforms when you interact with our content or use our services through these channels.
  9. Product Information: Details about products you’ve shown interest in or purchased, including preferences and customization choices.

We obtain this data through direct user input, automated systems, and third-party partnerships, all while respecting your privacy.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your browsing experience and gather analytics:

  • Strictly Necessary Cookies: Essential for navigation and ensuring basic functionalities of our website.
  • Preference Cookies: Remembering user preferences to personalize content.
  • Analytics Cookies: Analyzing user behavior to improve our services and understand trends.

Users can manage their cookie settings through our Cookie Manager, providing control over non-essential cookies.

Data Retention and Deletion

We follow strict data retention policies in compliance with legal requirements:

  • We retain personal data for as long as necessary to fulfill the purpose of its collection or as required by law.
  • Once the retention period expires or upon request, we securely delete or anonymize your personal data from our systems.

Security Measures

Protecting your data is a top priority. We implement robust security measures:

  • Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  • Secure Processing: Our third-party payment processors adhere to industry standards for data security.
  • Access Controls: Only authorized personnel have access to personal data, ensuring a secure environment.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not directed towards children, and we do not knowingly collect or store their personal information.

Your Rights (Data Subject Rights)

Depending on your location, you have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data under certain circumstances.
  • Restriction: Limit our processing of your data while we verify its accuracy or address concerns.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your rights does not negatively impact your interactions with us.

To exercise these rights or seek further information, please contact our Data Protection Officer at the address provided below.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it regularly.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or feedback, please reach out to us:

  • Email: [email protected]
  • Postal Address: Pigeon Proof Bird Feeders, Privacy Team, [Address], [City, Country]